Bloomwood Solutions

Pre-paid Service Packs

Everyone needs a good support crew. With Bloomwood Solutions Service Packs, you can pre-purchase your hours, save money, and call in help whenever your next tech quest begins. Whether you need remote assistance from HQ or a field visit to your home base, your hours are ready when you are.

Click to download a Service Packs brochure

Choose a Service Pack

Level up your tech confidence. Save more, stress less, and keep your systems running smoother than a freshly installed printer ink cartridge. Ready to begin your adventure? Choose one of these Service Packs today!

Explorer5 hours
Pre-paid service pack
$540
  • Hours can be used for Onsite or Remote Support
  • Value $600
  • Save up to $60 off standard onsite rate
Adventurer10 hours
Pre-paid service pack
$1080
  • Hours can be used for Onsite or Remote Support
  • Value $1200
  • Save up to $120 off standard onsite rate
Hero20 hours
Pre-paid service pack
$2040
  • Hours can be used for Onsite or Remote Support
  • Value $2400
  • Save up to $360 off standard onsite rate
Legend40 hours
Pre-paid service pack
$3840
  • Hours can be used for Onsite or Remote Support
  • Value $4800
  • Save up to $960 off standard onsite rate

Billing Increments

  • Remote support billed in 15-minute increments
  • Onsite support billed in 30-minute increments

Terms & Conditions

  1. Packs valid for 12 months from purchase.
  2. Non-refundable and non-transferable without approval from Bloomwood Solutions.
  3. Travel surcharges apply outside 80 km from Cairns.
  4. Hours may be used for onsite or remote work, billed by the increments above.
  5. Unused hours expire at the end of the validity period.
  6. Price includes GST.
  7. Savings depend on your mix of onsite vs remote hours used.