Connect with Geek Squad FNQ
Your Trusted Tech Support in Cairns
Get expert assistance for all your technology needs, right here in the Far North Queensland. Whether you’re at home or running a business, our team is ready to help.
Get in Touch with Us
Phone
0492991759
Address
7 Hook Close, Brinsmead, QLD 4870
Live Chat
7 Hook Close, Brinsmead, QLD 4870
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Expected Response Times
We strive to respond to all inquiries within 24 hours. For urgent support requests, our team is available to assist you within 2 hours during business hours. Please note that response times may vary during peak periods.
What are your business hours?
Our business hours are Monday to Friday, 9 AM to 5 PM. We operate shorter hours on weekends and public holidays.
How can I contact Geek Squad FNQ for support?
You can reach us via email, phone, or through our contact form on the website. We also offer support through our social media channels.
Do you offer remote support services?
Yes, we provide remote support services to quickly address and resolve your technical issues without the need for an on-site visit.
What areas do you service?
We service the Cairns Queensland and Cairns regional areas, providing both on-site and remote support.
How do I book a service appointment?
You can book a service appointment through our website’s booking page or by contacting us directly via phone or email. Click the Book Now button on this page.
What should I do if I need urgent assistance?
For urgent assistance, please call our support hotline for immediate help during business hours.
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Common Support Questions
Here are some frequently asked questions to help you with your inquiries and support needs.
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Can I track my support request?
Yes, you can track your support request through our online portal using the reference number provided to you.
What types of I.T. issues do you handle?
We handle a wide range of I.T. issues, including hardware repairs, software troubleshooting, network setup, and cybersecurity solutions.
Is there a fee for initial consultations?
No, we offer free initial consultations to assess your needs and provide you with a tailored solution.
How do I provide feedback on your services?
We welcome your feedback via our website’s contact form or through our social media platforms. Your input helps us improve our services.
Need Help? Contact Us Today!
Don’t let tech issues slow you down. Reach out to Geek Squad FNQ for expert assistance and swift solutions. Our team is ready to help you tackle any technology challenge. Contact us now and experience prompt, professional service.