About Bloomwood Solutions
Meet Our Expert Team
Bloomwood Solutions delivers expert, friendly IT support in Cairns for homes and small businesses, specialising in solving hi‑tech problems, Wi‑Fi networks, home automation, backups and smart‑tech in general.
Bloomwood Solutions founder, Steven Bloom, has loved technology since he was a young boy. With a career spanning enterprise technology he’s been part of deploying hardware and software systems across the Asia Pacific region.
As the technology guru in the family, he’s always been the goto guy for getting things fixed or working. He’s familiar with all types of home and office technology and getting things working the way they should.
His experience includes:
- Network router installations, maintenance, upgrades
- Storage Area Networks (SAN)
- Direct Attached Storage (DAS)
- Network Attached Storage (NAS)
- Home automation with specialisation in Apple HomeKit
- Network printing
His own home network includes:
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Synology Router connected to Fibre To The Building NBN
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Synology NAS with 12TB
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Apple HomeKit for home automation
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LIFX lighting
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EVE Home power points
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2 x Apple TV
- 2 x Apple HomePods configured as stereo for an Apple TV
- Apple TV and HomePod mini for guests
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6 x HomePod Minis
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Eufy Home Security Camera system with 4 solar-powered cameras – integrated into HomeKit
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iMac
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Mac Studio with 16TB direct attached RAID 5 storage
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2 x iPads
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2 x iPhones
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Ubiquity Unifi WiFi PoE network and switches
He has fixed people systems that were virus ridden, replaced and upgraded PCs and MACs, provided instructions and manuals for scanning, transferring photos, backing up computers, and all the things that people seem to struggle with in todays high tech world.
In the past he has been known as “The Oracle” because of his breadth of technical experience and ability to solve complex problems. With a recent move to Cairns in Far North Queensland, he’s starting again, providing personalised service to those who need it.
Whatever your problem, he’ll find a way to help. If he can fix it, he will. If it needs replacing, he will provide recommendations and options.
Alex Thompson
Lead Technician
Jamie Lee
Customer Support Specialist
Morgan Riley
Network Engineer
What Sets Us Apart
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24/7 Support
Our team is available around the clock to ensure your technology issues are resolved swiftly and efficiently.
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Expert Technicians
Our certified professionals bring a wealth of experience and knowledge to tackle any tech challenge.
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Customized Solutions
We tailor our services to meet the unique needs of both home and business clients.
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What Our Clients Say
★★★★★
Geek Squad FNQ transformed our business operations with their efficient and reliable service. Highly recommended!
John Smith
★★★★★
The team was incredibly responsive and solved my computer issues in no time. Fantastic service!
Emily Johnson
★★★★★
Thanks to Geek Squad FNQ, our tech problems are a thing of the past. Their expertise is unmatched.
Michael Brown
Our Story and Mission
Geek Squad FNQ was founded with a mission to provide unparalleled technical support to the Cairns community. Our vision is to be the leading provider of technology support and solutions to home users and small businesses, driven by a commitment to customer satisfaction and excellence. Our values include integrity, innovation, and a customer-first approach, ensuring that every client receives personalized and effective service. Our team of experts is dedicated to solving your technology problems with precision and care, making us the trusted choice for all your I.T. needs.
Vision
Empowering the Cairns community through accessible, reliable, and innovative IT solutions, fostering a future where technology enhances every aspect of life and business.
Mission
Our mission is to provide expert, friendly, and affordable IT support to the Cairns region, ensuring every individual and business can confidently use technology. We aim to simplify complex challenges, deliver prompt and professional service, and build lasting relationships through trust and reliability.
Reach Out for Expert I.T. Support
Discover how Geek Squad FNQ can resolve your technology challenges with our expert support services. Whether you’re a home user or a small business, our dedicated team is here to help. Reach out now to learn more about our tailored solutions and experience unparalleled customer satisfaction.