Tag: technical-writing

Have you ever had the following experience? You buy some new gadget – a TV set, a blender, a microwave oven – and you open up the box, fish around for the documentation, pull it…

I’m not one for emotional outbursts – just ask anyone I know – but if I ever see the words ‘presentment’ and ‘enablement’ in print again, I may scream. I know, I know, they’re j…

It seems obvious, right? Technical writing is that magic art form that results in befuddling manuals that confuse when they should clarify, frustrate when they should delight, a…