Privacy Policy

This Privacy Policy describes the policies of THE TRUSTEE FOR STEVEN P BLOOM TRUST trading as Bloomwood Solutions (ABN 40 264 085 778) (the same legal entity operating Bloomwood Media pages on bloomwood.com.au):

• Address: 7 Hook Close, Brinsmead, Queensland 4870, Australia
• Email: info@bloomwood.com.au
• Phone: 0492 991 759

on the collection, use and disclosure of your information that we collect when you use our website (bloomwood.com.au) (the Service). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised policy will be effective 180 days from when it is posted, and your continued access or use after that time will constitute acceptance. We recommend you periodically review this page.

Information we collect

We will collect and process the following personal information about you:

• Name
• Email
• Mobile number
• Address
• Payment information

How we collect your information

We collect/receive information about you in the following manner:

• When a user fills up a form or otherwise submits personal information
• When you interact with the website
• From public sources

How we use your information

We will use the information that we collect about you for the following purposes:

• Creating user account
• Enforce T&C
• Support
• Manage customer order
• Manage user account

If we want to use your information for any other purpose, we will ask for your consent and will use your information only on receiving your consent and then only for the purpose(s) for which you grant consent, unless we are required to do otherwise by law.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Analytics
• Data collection and processing

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than required.

We may also disclose your personal information:

1. To comply with applicable law, regulation, court order or other legal process;
2. To enforce your agreements with us, including this Privacy Policy; or
3. To respond to claims that your use of the Service violates any third-party rights.

If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

Retention of your information

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts, or for as long as needed to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons (enforcement of legal rights, fraud prevention, etc.). Residual anonymous information and aggregate information (neither of which identifies you) may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data, receive a copy of it, restrict or object to processing, request that we share (port) it to another entity, withdraw consent, and lodge a complaint with a statutory authority.

To exercise these rights, write to info@bloomwood.com.au. We will respond in accordance with applicable law.

You may opt out of direct marketing communications or marketing profiling by writing to info@bloomwood.com.au.

If you do not allow us to collect or process required personal information, or withdraw consent for required purposes, you may not be able to access or use the services for which your information was sought.

Cookies etc.

To learn more about how we use cookies and your choices, refer to our Cookie Policy.

Security

The security of your information is important to us and we use reasonable security measures to prevent loss, misuse or unauthorised alteration. However, given inherent risks, we cannot guarantee absolute security and you transmit information at your own risk.

Third Party Links and use of your information

Our Service may contain links to other websites not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for third‑party sites or services.

Grievance / Data Protection Officer

If you have queries or concerns about the processing of your information, you may email our Grievance Officer:

Bloomwood Solutions, 7 Hook Close, Brinsmead, email: info@bloomwood.com.au.

We will address your concerns in accordance with applicable law.

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